Your Customized, Outsourced Mental Health Concierge

The Hope Desk helps organizations deliver branded, accessible, affordable, and integrative mental health solutions to their entire workforce or memberships within a single, intuitive experience.

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ESSENTIAL

We believe it is ESSENTIAL for any organization to prioritize mental health care as a fundamental aspect of overall wellbeing for their members or employees.

ACCESS

Accessing mental health care can be challenging. Limited availability of providers, costs and insurance coverage, stigma, and lack of awareness or mental health education are barriers which make accessible care difficult for many.

SIMPLE

At The Hope Desk, we understand the complexities and challenges associated with navigating mental health and substance misuse issues. We help with simplified and accessible solutions to individuals who are seeking help.

SOLUTION

Our job is to make the process of finding the right resources and support as effortless as possible. With our concierge services, we work with employers and organizations to help their members or employees struggling with mental health and substance misuse problems.

MSU launched the Alumni STATE of Mind

MSU becomes one of the first universities in the nation to provide mental health assistance to all alumni student-athletes and their immediate families.

February 1, 2024

“With the support from The Hope Desk, our company has been able to serve our client’s behavioral health needs better than ever.”

— Lauren Renschler

Founder & CEO William-Raymond Communications

“LSU has been extremely satisfied with its partnership with Hope Desk to create Tiger Legacy Care. The support our former student-athletes have felt from the services provided has been a huge success.”

- Leighann Westfall

LSU Athletics | Executive Director, External Relations & Letterwinner Engagement

“This revolutionary mental health partnership is something our athletics ecosystem is immensely proud of and demonstrates the commitment we have made to our letterwinners and their families.”

— Ashton Henderson

MSU | Deputy Athletic Director, Championship Resources & Culture

WHY CHOOSE HOPE DESK?

Our certified peer recovery specialists undergo rigorous screening and comprehensive training to handle confidential information with utmost care. They possess the expertise to provide efficient support while maintaining the highest level of discretion.

We understand that employees support shouldn't be limited by time zones. That's why our Confidential Call Centers operate special hours, ensuring your employees receive assistance when they need it, anywhere nationwide.

Customized Concierge

Branded as part of your organization, our dedicated team of professionals is here to provide personalized guidance to employees or members. We understand that each journey is unique, and we take the time to listen and understand individual needs and concerns. We help navigate towards the mental health resources and services best suited to the specific circumstances, including geography, level of care, and finances/insurance.

Streamlined Provider Connections

We have established a network of trusted mental health and substance use programs nationwide to ensure that those seeking assistance are directed to the most appropriate resources in a confidential and timely manner. By streamlining the process, we eliminate the confusion often associated with finding the right help.

Awareness and Educational Resources

We have curated a comprehensive database of information related to mental health and substance misuse solutions. Whether it's information on treatment options, support groups, or helplines, our database provides easy access to valuable resources. Our team is also available to answer any questions you may have and provide further clarification. We also offer in-person mental health educational events and anti-stigma campaigns.

Stigma

Fear of stigma and judgment were among the top reasons cited for not seeking help. Stigma can be particularly pronounced in certain populations, such as racial and ethnic minorities, LGBTQ+ individuals, and men. These groups may face additional barriers due to cultural expectations, discrimination, or a lack of culturally competent care. Lastly, stigma also affects mental health professionals themselves. Some professionals may hesitate to seek help for their own mental health concerns due to concerns about professional repercussions or stigma within the healthcare community. Our team, aligns with our clients, but operates independently, allowing members and employees to confidentially and confidentially reach out for help.

Stigma can lead to fear, shame, and discrimination, causing individuals to avoid seeking the care they need. For example, a survey by the National Alliance on Mental Illness (NAMI) in the United States found that 40% of adults with a mental health condition did not seek treatment.

Why Add Hope Desk When We Already Have an Employee Assistance Program?

The exact number of people who do not seek mental health care due to STIGMA is challenging to determine precisely. However, research and surveys consistently show that stigma remains a significant barrier to seeking help for mental health issues.

Many professionals will not seek help from an employer because of the fear of exposure or other repercussions at work. Hope Desk gives employees another pathway to access mental health care. It does not compete with any existing EAPs but rather compliments it, and increases the likelihood an employee will utilize their EAP.